In less densely populated areas, access to mobility is a daily challenge. To address the infrequent service of regular lines, the 'TEC à la demande' service offers a flexible solution using small vehicles whose routes are adapted to user needs, based on reservations. This system aims to bring services closer to citizens, particularly the elderly, young people, and households without vehicles.
The principle involves serving a wider area by adapting routes to actual requests, allowing connections to service hubs, urban centers, or other transport links. This approach maintains mobility options where a traditional service would be difficult to organize, thereby contributing to the quality of life in these territories.
User feedback confirms the service's benefits. In Gembloux and Sombreffe, an 85-year-old user states: 'At 85, it allows me to go out without depending on someone else.' Others highlight 'more extensive travel possibilities than with traditional bus lines.' In Bertrix-Neufchâteau, the human aspect is also appreciated: 'Service and staff absolutely lovely.'
This system provides more opportunities to access employment, education, shops, healthcare, and cultural activities. It helps municipalities maintain their attractiveness and addresses the issue of territorial inclusion, enabling everyone to fully participate in social and economic life.
By connecting villages and rural areas to essential services, TEC helps reduce reliance on individual cars and promotes more efficient use of transport resources. It thus contributes to Sustainable Development Goal 11, aiming for inclusive, safe, and sustainable communities.
